Key Account Manager (Ho Chi Minh & South)

Novartis

Ho Chi Minh City
Permanent
Full-time

23 days ago

About the role2023 will potentially see Sandoz become a standalone organization! Already a global market leader in Generics and Biosimilar medicine, this is an exciting, once-in-a-career opportunity to set our own path forward as an independent, purpose-driven organization, and as the founders of a new Sandoz, this is a time of immense opportunity for us all, both professionally and personally!Together we will shape the future of Sandoz… are you ready to make a difference?As a Key Account Manager, you will take ownerships for achieving or exceeding key account goals for assigned products within the allocated geography through the achievement of related quantitative and qualitative key performance indicators and ensuring compliance with company and industry standards.Your Responsibilities:

Achieve KAM business goals in the assigned territory by:

- Demonstrate superior account engagement skills and cross-functional collaboration, with a deep understanding of the healthcare system and key accounts.
- Analyze the key account landscape and identify/segment target key accounts. This includes understanding the key accounts in the assigned geography, their stakeholders (HCPs, Health Authority, Pharmacies, Formulary, Purchasing committee...) and the tiering, prioritizing, and clustering process used to select key accounts.
- Develop and manage key account plans, supervise their progress, and take corrective actions to ensure that key account business objectives are met.
- Ensuring tender listing, availability of products, tender performance, RX fill rate, and new growth opportunities.

Apply CRM system Scout and standard reports to maintain a correct and complete customer database, ensure high quality inputs, and improve account engagement.
Adhere to all local regulations, industry standards, and company Code of Conduct, including interactions with healthcare professionals, compliance, and Pharmacovigilance.
Provide regular reports on key account activities and performance, including status updates, insights, and recommendations.
Assist Market Assess Manager to coach for Key Account Executives to develop excellent account engagement skills aligned to KPI KAM and KAM model by applying hybrid coaching, including planning, creating, conducting, and completing coaching sessions
Perform other tasks assigned by the Hiring manager / handle other assignments as requested within given timeline.

#SANDOZRole RequirementsWhat you'll bring to the role:

Bachelor of Pharmacy
+2 experience years of solid sales experience from Pharma Industry as Sales Manager or similar role
Ability to develop and implement plans that achieve results and build rapport with key decision-makers and influence their buying decisions
Strong understanding of the healthcare industry, government regulations, and Sandoz products
Strong influencing skills to engage key partners in clinical environments, e.g., mid and senior level specialty care professionals, key accounts in the medical community
Excellent verbal and written communication skills in English and Vietnamese, with the ability to negotiate effectively.

Why Sandoz?453 million patients were touched by Sandoz generic and biosimilar medicines in 2022 and while we're proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!Imagine what you could do here at Sandoz!Functional AreaSalesDivisionSANDOZBusiness UnitNON-NVS TSA COMMERCIAL OPS SIR SZEmployment TypeRegularCommitment to Diversity & Inclusion:We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Shift WorkNoEarly TalentNo

Novartis

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