Customer Planning Assistant Manager - Modern Trade
Manpower
Ho Chi Minh City
Permanent
Full-time
1 month ago
MAIN RESPONSIBILITIES:Customer Strategy and Business Plan:Manage the customer P&L for the customer and by categories, counterparts and budget planningDevelop relationship with customersDevelops the customer strategic business plan for his/her respective customer. Work out a joint customer business plan for his/her respective customer. Lead and execute Joint BusinessPlanning according to the Global standards together with the customer.Work out a Target Group Management strategic plan for METRO for existing businessesDevelop and execute a market development plan for Target Groups other than big traders in close collaboration with Customer MarketingDevelop, implement and execute a Cell Approach plan in close collaboration with the customer, category managers and BUD'sWork closely together with Category Managers/Trade Category Directors in order to have strategic alignment with Unilever DT business focusing on WholesalersDevelop and implement a promotional plan with clear roles and objectives of how to drive promotional sales in C&C linked to OPSO programWorks in close collaboration with de Category Managers for the category input, and with customer marketing for the customer/channel planDevelop in-store communication activation for channel/customer initiativesGenerate insights for the assigned customer/channels (store layout, traffic)In charge of in-store extra visibility/highlight display, not executionDevelop and guides implementation of customer eventsProvide clear objectives and deliverables for the field team, under responsibility of Field Operation TeamImplement Customer auditNegotiation:Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the UL strategy on his/her customerManages overall levels of Customer Investments for his customersMonitors Customer Performance by tracking customer contribution and market share for major categoriesPlays active ambassador role:Acts as active ambassador of the Company at the customer and of the customer at the CompanyParticipates actively to the account managers meetings, looking at the best solution for the business even if not in line for his/her customer
