Staffing Outsourcing Manager (HR Services)

Manpower View all jobs

  • Ho Chi Minh City
  • Permanent
  • Full-time
  • 4 days ago
JOB PURPOSEAs a Manager, your main responsibility is to handle the operating tasks within Outsourcing & Staffing team, delivering excellent services to our valued clients and associates. You will work closely with the Operations Manager and other stakeholders.ROLES & RESPONSIBILITIES
Service delivery management & HR consulting
  • Manage team on daily operation activities including Payroll, Outsourcing & Staffing.
  • Supervise and guidance staffing team lead as well as consultant on problem solving, settle down the clients and service issues.
  • Take responsibility for monthly service quality, including payroll & billing to make sure it runs smoothly, accuracy and on time process; develop template and improve procedure as needed.
  • Final check and take responsibility on all transaction, reports, contracts regarding to department's service.
  • Give advisory to the team for all labor/ local laws/ practice/ market/ consulting service.
  • Playing as escalate level to solve all the issues that relate to client service and monitor the quarterly/ yearly survey to improve service quality.
  • Work with the client to develop and implement cost saving / process efficiencies.
  • Develop and implement work processes that improve the operations within the Business Unit
  • Advisory for recruitment pool and recruitment pipeline and work with recruitment team to ensure quality and quantity of candidates/shortlist.
  • Working closely with legal and manager to provide best consult/ solutions to clients about local practice and process.
  • Conduct workshop/ training/ sharing experience to team about actual case study and applying local law in providing Outsourcing service.
  • Advise team leaders/ members with creative solutions related to Staffing Outsourcing service.
Business development and Branch activities
  • On going follow up with client's request and order regarding payroll, outsourcing & staffing service.
  • Take main responsibility and activity on approaching and follow up with new clients.
  • Work closely with team leaders to ensure the quality & quality of service provided to clients as commitment.
  • Work closely with sales team on sales reports, surveys, quotation and give best solution for country practice.
  • Manage monthly P&L to make sure the development of business, forecast for monthly/ quarterly Revenue, direct cost, GP, headcounts, follow up AR and collect debt on time.
Others
  • Manage the team in a stable way and improve the daily process of service.
  • Weekly/ monthly report to management board as needed and commit the timeline.
  • Other tasks as assigned by Manager.
REQUIREMENTS
  • Bachelor's degree in HR and related fields.
  • At least 5 years of professional experience HR (C&B & Recruitment) with least 2 years in leadership role and 2 year working experience working with blue color.
  • Fluent English (04 skills).
BENEFITS
  • 18 Annual Leave Days MIN (additional 1 day per 2 years of service, max 30 days).
  • 13.5 Public Holidays Including Christmas Day and eves.
  • Monthly meal, phone allowance, transportation allowance.
  • Attractive bonus.
  • Flexible working time.
  • Private health and accident insurance package for employee and 02 dependents.
  • Birthday Leave and Birthday gift.
  • Additional Long Service Bonus (1 gross month per 5 years) etc.

Manpower

Similar Jobs

  • Head of HR services

    Hegka

    • Ho Chi Minh City
    Head of HR services Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh The Payroll & HR Services Manager is responsible for leading and managing end-to-end Pay…
    • 1 day ago
    • Apply easily
  • Staffing Consultant (HR Services)

    Manpower

    • Ho Chi Minh City
    JOB PURPOSE The position is responsible for managing and coordinating staffing labor at client sites, ensuring operational efficiency, service quality, and satisfaction for both …
    • 24 days ago
  • Head of HR services

    Hegka

    • Ho Chi Minh City
    Head of HR services Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh The Payroll & HR Services Manager is responsible for leading and managing end-to-end Pay…
    • 27 days ago
    • Apply easily