Sr. Specialist, Vendor Compliance

• Ensure vendors and factories understand and comply with Gap Inc.'s Code of Vendor Conduct (COVC) and local laws.
• Evaluate factories' compliance with COVC, legal, sustainability, and safety requirements.
• Identify, document, and address non-conformances in the Global Sustainability System (GSS).
• Support factories in executing Corrective Action Plans (CAP) and follow up on remediation efforts.
• Maintain and update a master list of active factories, ensuring timely follow-up on issues.
• Analyze non-conformance trends, assist in root cause analysis, and recommend remediation.
• Escalate serious non-conformances and facilitate required remediation with management.
• Investigate and resolve key concerns or high-risk cases, documenting actions in the GSS.

• Identify and make recommendations for facilities to participate in BW and SLCP according to the established selection criteria.
• Coordinate and manage communication and planning.
• Enter assessment data into the GSS database as required.
• Transfer BW reports and SLCP verification reports data into GSS database as per the established protocols.
• Review and assess relationships with external partners, reporting to the manager regularly.
• Attend and respond to issues / concerns / complaints raised by the internal and external partner prior to, during or after joint assessments.
• Annually review and analyze joint assessments with partners and recommend improvements.

• Coordinate and implement training programs focused on enhancing factory capabilities and driving improvements, as directed.
• Track progress and monitor key performance indicators (KPIs) to measure the effectiveness of the training initiatives.

• Investigate high-risk cases or concerns and provide findings and recommendations to relevant parties, documenting them in the GSS database.
• Build and maintain relationships with internal and external partners to ensure goods are manufactured in compliant conditions.
• Help deepen integration with GIS on an as-needed basis, under the guidance of in country Supplier Sustainability manager.
• Partner with Supplier Sustainability Operations / License team for timely evaluations and results communication.
• Coordinate oversight of Gap Inc.'s Global Sustainability and / or industry initiatives as directed, e.g., ILO Better Work program, Women & Water, etc.
• Share, cross-check and verify production related data with PQA and Sourcing, especially when investigating unauthorized subcontracting cases.
• Provide vendors, factories, and other business partners with training / overview on Gap Inc.'s COVC, assessment and remediation, environmental, fire and building safety requirements, and capability building program.
• Ensure consistent issue compliance by regularly communicating with other specialists and managers.

• Keep informed of and track changes in national, federal, state, and provincial labor and environmental laws.
• Review and comprehend Assessment Manual, Global Sustainability Policies and SOP's, GSS Database procedural manuals and other relevant departmental guidelines.
• Comply with Gap Inc. and Global Sustainability policies, including Code of Business Conduct, expense submission, confidentiality, department travel policy, employee discount policy, etc.

• Build and maintain relationships with local leaders, government, environmental groups, and workers.
• Keep abreast of in country political, economic, sustainability, and industry trends that affect Gap Inc.
• Provide routine and ad-hoc analysis and forecasts of local, political, cultural, and economic conditions and provide recommendations.
• Provide ongoing operational and project management support on an ad hoc basis as the Supplier Sustainability program continues to evolve.
• Actively participate in project teams to contribute to the development and implementation of departmental strategies and initiatives.
• Understand and pro-actively address issues that impact Gap Inc.'s sourcing and sustainability activities.

• Upholds the highest level of integrity consistently.
• Strong analytical skills and sound judgment.
• Excellent customer focus, communication, presentation, influencing, and interpersonal skills.
• Demonstrates self-development, approachability, creativity, and adaptability.
• Deep understanding of local laws and effective management systems.
• Proficient in root cause analysis and culturally sensitive.
• Capable of handling complex issues independently.
• Self-motivated, energetic, confident, thoughtful, and respectful.
• Skilled in influencing change at various management levels.
• Strong computer proficiency, attention to detail, and ability to meet deadlines.
• Experienced in multitasking, project management, and training vendors and factories.

• B.A. / B.S. preferred in a related field.

• 3-4 years of experience in assessment and remediation.
• 3-4 years in labor and environmental law or compliance (preferred).
• 3-4 years in legal, accounting, or human rights roles.

• Ability to travel 25%-75% of the time.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*

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