Technical Service Lead - Automotive/Automobile

• Lead Fleet Approach Activity (summarize & report activities weekly/monthly, get biz with new fleet as OB target)
• Lead Field test/Monitoring test activities (instruct PIC to make/align yearly plan, deploy to teammates to execute, summarize & report result periodically, manage progress)
• Lead Product Survey activities (instruct PIC to make survey plan, deploy to teammates to execute, analyze & report to BOM, manage progress)
• TECH PIC in Central area, Binh Duong province & 6 districts in HCM city (execute common works & fleet approach to support biz)
• Handle market issues in territory in charge and support teammates in south to handle as well.
• In charge of sales efficiency of passenger cars and trucks tyres.

• Fleet Approach:

• Make scheme for FA program (trial use/monitoring test)
• Align FA scheme with Leader/HOD, deploy to teammates
• Set FA target for each PIC according to 24OB
• Follow activities, summarize & report to HOD weekly, company monthly (in monthly report)
• Manage progress to achieve OB target (#new fleet get biz, key activities execution as timeline/Action plan)

• Field test/Monitoring test:

• Instruct PIC to make/align yearly plan (test objective, #test, timeline, budget)
• Set target for each PIC/align with Leader/HOD
• Instruct PIC to prepare test instruction, proposal, supporting documents
• Deploy to teammates to seek potential fleet candidates to conduct test
• Follow mounting, period inspection and summarize, update result to Team/HOD/BOM/GD
• Manage progress to obtain sufficient data to contribute for product planning, Sales activity

• Product Survey (Scrap tires survey + VOC + CVI):

• Instruct PIC to make plan

• Align with HOD, deploy project to teammates to execute
• Communicate with dealers/fleets to collect scrap tires
• On-field survey (inspect scrap tires, interview VOC)
• Instruct PIC to consolidate data, analyze & report
• Manage progress to achieve survey target, value output

• FE common Works & Technical Issues Support In Territory (Executing & Supporting):

• Handle claim tires / market issues in territory in charge
• Execute Field test/Monitoring test as assigned target.
• Execute survey activity as assigned target.
• Execute fleet approach activity to support biz (Drive sales by technical data)
• Build market profiles to understand overview market, take right action to maximize contribution to biz

• Family Channel Support - TBR [BTTC/ FP]:

• Family Channel Support
• On site/ OJT training for new TB FMC/as requested of Old TB FMC
• Support FMC Audit

• At least 7 years in automobile & tire
• Good technical background
• Skills:

• High logical
• Problem solving
• Customer-orientated
• Communication and reporting with proficient MS office
• Language: English

• Bachelor or Engineering degree in Chemical Industry/Automotive/Automobile

Adecco