Overview:RMIT University CommitmentRMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.Why RMIT University Vietnam?RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures hereRMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website:Your roleMarket Intelligence & Data Analyst will deliver actionable insights, support strategic decision-making, and enhance analytics capabilities across the university. The role involves stakeholder collaboration in Vietnam and Melbourne, with a focus on education market trends and business intelligence. Based in HCMC, with potential regional scope.Reports to: Senior Manager, Market IntelligenceKey AccountabilitiesEstablish and implement a strategy for gathering/managing data requirements and disseminating performance metrics & analytics across wide range of data owned by RMIT Market Intelligence Department.Partner with other teams on projects to develop methodologies, reports and dashboards that provide business insight into leading indicators and provide recommendations that inform and enhance decision making including but not limited to Products, Pricing, Brand and Market Performance.Collaborate with other Market Intelligence teams through complex statistical models and quantitative analyses. Guides team on processes for selecting methods and techniques. Lead all quantitative data processing, data interpretation, analyses and modeling.Drive quantitative project milestones to completion. Build partnerships, define accountability, and lead the activities which operationalize key findings.Create reports and visualizations to fulfill requests from market research team using a variety of database and analytic technologies.Develop tools, tests, and dashboard to enable implementation of insights. Supports testing, training, and development of new marketing initiatives.Ad-hoc analysis as required to aid management decision making and business planningCreate and deliver impactful presentations for mid-level and senior-level audiencesModel database needs based on project requirements and maintain data dictionaries and documentation associated with these data models.Formulate process for automated insights to management using advanced BI tools.Develop and maintain an in-house market intelligence hub and produce regular and ad-hoc reports to inform relevant internal stakeholders of challenges and opportunities regarding brand, products, pricing, competitors, promotion, and channelsEnsure continual refining of current market research/market intelligence processes by identifying inefficiencies and ensure adherence to the ethical and professional requirements of with RMIT Privacy, Compliance, Risk & Regulation; suggest and implement processes and tools that enables the digital, regional expansion initiatives of the university.Key Selection CriteriaBachelor's in business analytics, marketing or another aligned major.At least 3-4 years of experience in a similar role in in market research or/and similar industriesStrong quantitative and analytical skills, comfort working with complex datasets, predominantly in Excel and SQL, Power BI is a plus.Strong business acumen and problem-solving skills.Excellent written and verbal communicationAttention to detail with strong quality controlExperience with data visualization/BI Tools such as Power BI to communicate business insights using dataDemonstrated good knowledge and experience with computer software and platforms, including databases, spreadsheets, presentation software, apps and social media. Proficient using MO365 suite and SPSS, SQL for database management and data manipulationExcellent customer service approach and ability to engage, support, and work collaboratively with managers and stakeholders at all levels internally and externally.Well-developed interpersonal skills including coordination, liaison, and communication, both written and spoken, in English and Vietnamese, across a broad range of stakeholdersStrong project management, agency and commitment to continuous improvement in work processes, to ensure quality outcomes. Ability to organize and prioritize multiple projects in a fast-paced environment.Additional InformationContract duration: 12 monthsHighly competitive gross salaryAnnual leave: 1 day per working monthAccident Insurance 24/7Free use of onsite sports and fitness facilitiesLibrary on campus and online - access to the RMIT Australia online libraryEnglish ProficiencyEnglish is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.0 (or equivalent Linguaskill 160).To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.Background checkRMIT Vietnam is committed to providing a healthy and safe working, research and learning environment that enhances wellbeing across our community. As part of this commitment, all new employees are required to undergo background checks prior to commencing employment. Offers of employment are conditional upon the satisfactory completion of these checks. The specific requirements may vary depending on the nature of the role, as outlined in our Background Check Matrix.To ApplyPlease submit your CV, cover letter, qualifications, ID, and address your suitability for this position by clicking on the ‘Apply’ button.Important NoticePlease ensure your application is submitted through our Workday system on the page. We do not accept applications through other means.RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.For any questions or support, feel free to reach out to our Talent Acquisition team at employment@rmit.edu.vn#RMITVietnamApplications Close: 14 thg 9 2025 11.59 pmRMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.
